Disclaimer

2. Website information and service availability

This website describes GEXFI's digital asset wallet, fiat and digital asset exchange, Visa card, multi-currency accounts, transfers and business services. Interfaces, workflows, currency pairs, example amounts and interactive demonstrations are illustrative. They are not live exchange rates, executable quotes, account balances or commitments to transact. Interacting with a demonstration does not create a real order. Service availability depends on your location, identity verification, product eligibility, partner requirements and the services available at the time. The actual transaction direction, price, fees, validity period, receipt of funds and settlement arrangements are as shown in your account and confirmed by you. We may reasonably change the scope, features and availability of services, with notice where required by applicable law or a product agreement.

4. Transactions, funds and digital assets

Before confirming an order, check the currencies, amount, applicable quote, fees, recipient or wallet address, blockchain network and other transaction details. Blockchain transactions may be irreversible. Sending digital assets to the wrong address or over an unsupported network may make them irrecoverable. Follow the official instructions in your account; do not make a payment or transfer solely on the basis of a website demonstration. An order marked “submitted”, or the upload of proof of payment, does not mean that funds have actually arrived. We may execute an order after verifying full receipt of funds, transaction information and compliance requirements. Verification, execution, delivery and settlement are distinct stages. The final status is determined by the order record in your account and the applicable product agreement. A quote may expire; an unconfirmed or expired order does not lock in an exchange rate. Banks, payment networks, blockchains and other providers may affect processing times. Responsibility for losses caused by incorrect recipient details, wallet addresses, blockchain networks or other instructions you provide, or by actions you take without authorisation, is determined by the relevant product agreement and applicable law. We will nevertheless provide reasonable assistance with investigation and resolution where practicable.

8. Website availability and liability

We take reasonable steps to maintain the website's information and system security, but internet services, devices and third-party networks may experience interruptions, delays or errors. Check illustrative website content against the actual account interface and formal product documents before making a decision. To the extent permitted by law, we are not responsible for delays or interruptions caused by failures of networks, banks, payment systems, blockchains or other third parties beyond our reasonable control, or by events of force majeure. We will take reasonable steps to mitigate their effects. Unless applicable law provides otherwise, either party's liability for breach of these website Terms is limited to actual loss directly caused by the breach that was reasonably foreseeable. Neither party is liable for indirect losses or speculative lost profits or opportunities. To the extent permitted by law, you must compensate GEXFI for reasonable direct loss and expense arising from third-party claims caused by your unlawful use of the website, infringement of third-party rights or deliberate provision of false information. Nothing in these Terms excludes or restricts liability for fraud, intentional unlawful conduct, personal injury, or any liability or consumer right that applicable law does not permit us to exclude or restrict. Liability for a particular transaction and the handling of related disputes remain subject to applicable law and the relevant product agreement.